Summary: This Privacy Policy explains how Perawin77 ("we," "us," "our") handles the personal data of players and visitors on the platform. It applies to all services offered at perawin77.net. Reading it fully will help you understand exactly what happens to your information when you use our site.
1 Introduction
At Perawin77, we believe that trust is the foundation of everything. You're sharing your personal information with us when you register, deposit, and play — and we take that responsibility seriously. This Privacy Policy explains what data we collect, why we collect it, how we keep it safe, and what choices you have as a player.
Perawin77 operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. We are registered with the National Privacy Commission (NPC) and maintain internal data governance policies consistent with applicable regulations.
By creating a Perawin77 account or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions at any point, our support team is available around the clock — just reach out via live chat or email at support@perawin77.net.
2 Information We Collect
Perawin77 collects personal data in two main ways: information you provide directly to us, and information collected automatically when you use the platform.
2.1 Information You Provide
- Account registration: Full name, date of birth, email address, mobile number, and username
- Identity verification (KYC): Government-issued ID (e.g., PhilSys ID, passport, driver's licence), selfie for liveness check, and proof of address
- Payment information: GCash mobile number, Maya account details, bank account name and number (BDO, BPI, UnionBank), or card details (Visa/Mastercard). Note: full card numbers are processed and stored by our PCI-DSS compliant payment partners, not directly by Perawin77.
- Support communications: Messages you send through live chat, email, or any other support channel
- Promotional participation: Information submitted when joining contests, surveys, or the Refer a Friend programme
2.2 Information Collected Automatically
- Device and browser data: IP address, device type, operating system, browser version, screen resolution
- Usage data: Pages visited, games played, bets placed, session duration, clicks, and navigation patterns
- Location data: Approximate geolocation derived from IP address, used to verify your eligibility to use the platform
- Cookies and similar technologies: Session tokens, preference cookies, and analytics identifiers (see Section 6 for full details)
- Transaction logs: Records of all deposits, withdrawals, bonus credits, and gameplay events
We only collect what we genuinely need to operate the platform, verify your identity, process transactions, and provide you with a safe gaming experience. If something isn't necessary, we don't ask for it.
3 How We Use Your Data
The personal information Perawin77 collects is used for the following specific purposes:
| Purpose | How Your Data Is Used |
|---|---|
| Account management | Creating and maintaining your Perawin77 account, processing login requests, and managing account settings |
| Identity verification | Confirming you are who you say you are, verifying your age (21+), and meeting our KYC obligations under applicable regulations |
| Transaction processing | Processing deposits via GCash, Maya, GrabPay, bank transfer, and card; processing withdrawal requests to your verified payment method |
| Fraud prevention | Detecting and preventing fraudulent activity, money laundering, collusion, and abuse of bonuses or the Refer a Friend programme |
| Platform improvement | Analysing gameplay patterns and usage data to improve game performance, fix bugs, and develop new features |
| Customer support | Resolving queries, responding to complaints, and maintaining records of support interactions for quality assurance |
| Responsible gaming | Monitoring gameplay for signs of problem gambling and implementing self-exclusion or limit requests |
| Marketing & promotions | Sending relevant offers, bonus notifications, and newsletters — only where you have given your consent or where permitted by law |
| Legal compliance | Meeting our obligations under the Data Privacy Act of 2012, Anti-Money Laundering Act, and applicable gaming regulations |
4 Legal Basis for Processing
Under the Philippine Data Privacy Act, Perawin77 must have a valid legal basis for processing your personal information. Depending on the purpose, we rely on one or more of the following:
- Contract performance: Processing necessary to fulfil your account agreement with Perawin77 — including operating your account, processing transactions, and delivering the services you signed up for.
- Legal obligation: Processing required to comply with laws such as the Anti-Money Laundering Act (AMLA), gaming regulations, and tax reporting requirements.
- Legitimate interest: Processing for fraud prevention, platform security, analytics, and improving our services — where our legitimate interests are balanced against your privacy rights.
- Consent: Processing for direct marketing communications and non-essential cookies — where we have obtained your explicit consent. You may withdraw consent at any time without affecting any prior processing.
5 Sharing Your Personal Data
Perawin77 does not sell your personal data. We share it only in the following limited circumstances, and only to the extent necessary:
5.1 Service Providers
We work with trusted third-party companies that help us operate the Perawin77 platform. These include payment processors (e.g., GCash/GXI, Maya/Paymaya), identity verification providers, cloud hosting services, fraud detection firms, and analytics platforms. All service providers are bound by data processing agreements and are prohibited from using your data for their own purposes.
5.2 Regulatory and Legal Authorities
We may disclose your information to the National Privacy Commission, the Anti-Money Laundering Council (AMLC), applicable gaming regulators, or law enforcement agencies when required to do so by law, court order, or legitimate legal process. We do not make such disclosures voluntarily.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of the Perawin77 business, your personal data may be transferred to the acquiring entity. We will notify registered players of any such transfer and ensure your data remains protected under terms at least as protective as this Privacy Policy.
5.4 With Your Consent
Outside of the above, we will only share your personal data with third parties where you have given us your explicit consent to do so.
6 Cookies and Tracking Technologies
Perawin77 uses cookies — small text files stored on your device — and similar tracking technologies to make the platform work correctly and improve your experience. Here's what the different types of cookies do:
- Essential cookies: These are required for the platform to function. They keep you logged in, maintain your session during gameplay, and enable core security features. You cannot opt out of these without disabling the platform entirely.
- Preference cookies: These remember your settings and preferences — such as your preferred language, display settings, and last visited games — so you don't have to reconfigure them every time you log in.
- Analytics cookies: These help us understand how players use the platform — which pages are visited most, where users drop off, and how different features perform. The data collected is aggregated and anonymised where possible.
- Marketing cookies: These are used to deliver relevant promotional communications and track the effectiveness of our campaigns. They are only placed with your consent.
You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will affect your ability to use the Perawin77 platform. For a full list of the cookies we use and how to manage your preferences, contact our support team.
7 Data Retention
Perawin77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:
- Active account data: Retained for the lifetime of your account and for five (5) years after account closure, to comply with anti-money laundering and gaming regulatory requirements.
- Transaction records: Retained for a minimum of seven (7) years in accordance with financial record-keeping obligations under Philippine law.
- Identity verification documents: Retained for five (5) years after your account is closed, as required by KYC regulations.
- Support communications: Retained for two (2) years from the date of the last interaction, to allow for follow-up and quality assurance.
- Marketing data: Retained until you withdraw your consent or request deletion, whichever comes first.
When data is no longer needed and retention obligations have passed, Perawin77 deletes or anonymises it securely using certified data destruction methods.
8 Data Security
Keeping your data safe is something Perawin77 invests in continuously. We implement a layered security approach that includes both technical and organisational measures:
- Encryption in transit: All data exchanged between your device and our servers is protected by TLS 1.2 or higher encryption.
- Encryption at rest: Sensitive personal and financial data stored in our systems is encrypted using AES-256.
- Access controls: Only authorised Perawin77 personnel with a legitimate business need can access personal data. Access is logged and audited regularly.
- Regular security audits: We conduct periodic vulnerability assessments and penetration tests to identify and address potential weaknesses.
- Incident response: In the event of a data breach that poses a risk to your rights, Perawin77 will notify the National Privacy Commission within 72 hours and affected players as soon as practicable.
No system is completely immune to security threats. If you ever suspect that your Perawin77 account has been compromised, change your password immediately and contact our support team at support@perawin77.net.
9 Your Rights Under the Data Privacy Act
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by Perawin77. These are real rights — not just bullet points on a page — and we have processes in place to honour each of them.
Right to Access
Request a copy of the personal data we hold about you, including how it's being used and who it's been shared with.
Right to Rectification
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data where we no longer have a legal basis to retain it — subject to our regulatory retention obligations.
Right to Object
Object to processing of your data for direct marketing purposes at any time. We will stop immediately upon receiving your request.
Right to Block or Restrict
Request that we temporarily suspend processing of your data while a complaint or dispute is being resolved.
Right to Data Portability
Receive your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service if you choose.
To exercise any of these rights, contact us at support@perawin77.net with the subject line "Data Privacy Request." We will respond within five (5) business days. We may need to verify your identity before processing your request.
10 Children's Privacy
The Perawin77 platform is strictly for individuals aged 21 and above. We do not knowingly collect personal data from anyone under this age. If we discover that an account has been registered by a person under 21, we will immediately close the account, delete the associated personal data, and — if funds were deposited — refund them to the source payment method after verification.
If you are a parent or guardian and believe your child has registered a Perawin77 account, please contact us immediately at support@perawin77.net so we can take swift action.
11 Third-Party Links and Services
While the Perawin77 platform does not host external advertising, certain features may involve integrations with third-party payment processors or authentication services. These third parties operate under their own privacy policies, and Perawin77 is not responsible for the privacy practices of these external services.
When you use GCash, Maya, GrabPay, or any bank transfer service to fund your Perawin77 account, your transaction is also governed by that provider's own terms and privacy policy. We encourage you to review those documents if you have questions about how your payment data is handled on their end.
12 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable regulations. When we make significant changes, we will notify registered Perawin77 players via email and post a notice on the platform at least seven (7) days before the changes take effect.
The "Last updated" date at the top of this page always reflects the most recent revision. We recommend reviewing this page periodically. Your continued use of the Perawin77 platform after changes take effect constitutes acceptance of the updated policy.
13 Contact Us and Filing Complaints
If you have any questions, concerns, or requests relating to this Privacy Policy or how Perawin77 handles your personal data, please reach out to our Data Protection Officer (DPO):
If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For information on how to file a complaint, visit the NPC's official website. Perawin77 cooperates fully with NPC investigations and takes all privacy complaints seriously.